Terms of Service

Softserve Laboratories Pty Ltd

Last updated: 15/06/2026

1. Eligibility and Accounts

• Age Requirements: You must be at least 16 years old (or have active parental/guardian consent) to use this website or purchase our Offerings.
• Account Security: If you create an account, you are entirely responsible for keeping your login credentials confidential. You agree to accept responsibility for all activities that occur under your account.
• Information Accuracy: You warrant that any data or information you provide to us is accurate, current, and true.

2. Our Offerings, Orders, and Pricing

• Descriptions: We take great care to ensure our Offerings are accurately depicted. However, to the maximum extent permitted by law, we do not warrant that product descriptions or website content are completely error-free or perfectly accurate.
• Order Acceptance: We reserve the right to accept or reject any order for any reason (e.g., stock unavailability, clear pricing errors, or suspected fraud). If we cancel an order after payment is taken, we will issue a full refund immediately.
• Transparent Pricing: All prices are displayed in Australian Dollars ($AUD) and include GST where applicable. In compliance with Australian regulations, the price shown at checkout is the absolute total—we do not engage in "drip pricing" or tack on hidden, unavoidable fees.
• Subscriptions (If Applicable): If you subscribe to a recurring Offering, renewal fees will be auto-charged. We will send you timely, clear notifications before an annual plan or a free trial converts into a paid renewal. You can cancel your subscription at any time via your account dashboard using the same method and level of ease as your initial sign-up.

3. Intellectual Property (IP) Rights

• Ownership: Unless otherwise stated, we own or license all rights, title, and interest—including copyrights, trademarks, designs, graphics, text, logos, audio clips, and underlying source code—in this website and all material published on it ("Our Content").
• Limited License: Your use of this website does not grant or transfer any ownership rights to you. We grant you a limited, non-exclusive, non-transferable license to access and view the website solely for your personal, non-commercial use.
• Restrictions: You must not copy, modify, reverse-engineer, distribute, scrape, harvest, reproduce, or commercially exploit any part of Our Content or our website without our express, prior written consent.

4. Prohibited Conduct

5. Disclaimers and Limitation of Liability

• "As-Is" Basis: To the maximum extent permitted by law, this website and our Offerings are provided on an "as-is" and "as available" basis. While we strive for peak performance, we do not guarantee uninterrupted, secure, or error-free access.
• Limitation: Where liability cannot be excluded by law (such as under the ACL), our liability is strictly limited, at our discretion, to re-supplying the relevant Offerings, repairing the goods, or refunding the cost of those Offerings to you.
• Indirect Loss: To the extent allowed by Australian law, we will not be held liable for any indirect, incidental, or consequential damages (including loss of profits, data, or business reputation) arising from your use of our website.

6. Privacy and Data Security

7. Governing Law and Jurisdiction